Home Credit

HCNV, as the parent company, is structured into several regional groupings and holds equity interests in consumer finance companies across multiple markets, including the Czech Republic, Slovakia, and Vietnam. Over more than 25 years of operations, it has developed a diverse range of innovative and affordable financial services and solutions tailored to the cultural, social, and economic nuances of each market it serves.

The group operates in countries where growth potential is high, GDP growth is above average, and the consumer finance penetration rate is low.  

In an ever-evolving digital landscape, Home Credit’s mission is to provide highly competitive services while maintaining exceptional agility and innovation. Advanced technology, alongside its easy-to-use mobile apps, ensures inclusive access to credit services. The group employs an omnichannel approach, offering flexible and responsible financing solutions to underserved and unbanked consumers, often for the first time. Responsible lending decisions, critical to Home Credit’s business model, are made swiftly and accurately, leveraging data-centric operations that use predictive tools and data analysis. 

Home Credit offers three categories of unsecured consumer finance products: point-of-sale loans, multipurpose (or cash) loans, and revolving credit products. In addition to loans, the group provides complementary products and services, such as insurance and third-party insurance distribution. Its product strategy is designed to maintain high customer loyalty with services that respond well to the ever-changing needs and life situations that people face across all age groups.

Globally, Home Credit continued to accelerate digitalisation, enhancing the integration of its mobile apps to improve the customer experience, streamline loan repayments, and simplify consumer goods purchases through online retail partners. More than 90% of the group’s business is driven by mobile devices, and its apps have garnered over 100 million registered users worldwide since launch. 

In 2024, the business registered an additional 6.7 million mobile application users in Home Credit’s countries of operation. 

The year 2024 was also notable for the signing of a conditional framework agreement to sell 100% of the Home Credit Vietnam business to Siam Commercial Bank of Thailand. This deal is pending regulatory approvals. In May 2024, a similar announcement was made regarding the sale of 100% of Home Credit India’s operations to a group of investors led by Indian conglomerate TVS Holdings Limited. This transaction was completed in January 2025. In addition, after obtaining regulatory approvals, JD.com became the majority shareholder in Home Credit China in December 2024.